Trusted Technology's established event management tools and processes will identify and resolve issues in a timely manner, resulting in improved customer satisfaction and reduced downtime.

We will quickly and effectively address issues and requests in a way that minimises disruption and maximises satisfaction.

With a rapid response support desk, we will manage your complete IT estate remotely to support your users and allowing you time and energy to focus on your commercial goals.

Our technical experts are always on hand to respond to incidents and even offer onsite support, ensuring your business can keep operating as normal.

We can help with the burden of monitoring your network, aiding with the detection of threats, analysing performance and alerting of outages or other problems .

Our network operations centre can monitor the performance and health of your network, making sure your services aren’t disrupted and maintaining the best uptime possible. 

Our team of infrastructure experts will perform regular maintenance of your IT systems, keeping systems running smoothly, minimising the risk of unplanned downtime.

We can monitor your IT systems, including hardware, software and networks, reacting to key performance indicators, alerts to real time thresholds and provide real time visibility of your IT status and health.

Our experienced team can help organisations assess security risks, understand the complexities of any weak points and take necessary corrective actions in complex operating environments.

Trusted Technology are experts at overseeing and maintaining your technology infrastructure and resources.

We are experts at giving professional advice on cyber management and risk mitigation.

Trusted Technology has the knowledge and experience to offer consultancy to advise and inform cloud migration projects and programs.

We can help you to securely host data and sensitive information with secure, Cloud hosting capabilities.

Consulting and designing resilient systems and recovery scenarios to help avoid or promptly deal with disaster scenarios.

Explore our best in class, fully managed wireless solutions. Or get in touch to ask for our help to improve the security and benefit of your existing deployment. A modern wireless service can provide much more business benefit than simple, basic connectivity.

Trusted Technology can provide your organisation with licensed and accredited windows and NHS office programmes.

Trusted Technology are experts at supporting your employees with secure and accessible work form home solutions.

We are proud to meet industry standards and provide the highest level of cybersecurity and information security management to our valued customers.

A full service throughout the lifecycle of your equipment and software asset including secure and environmental disposal.

We can provide release management services, meaning your software is tested, piloted and deployed to the required compliance levels.

Aligning IT services with the needs and goals of a business in order to optimize value and minimize costs.

Designing and planning new or changed services in order to meet your organisations own, specific needs.

Trusted Technology ensures the safe and controlled movement of services from development to live operation.

We offer tailored management and delivery of IT services to meet the needs of each client.

TT provide a systematic approach to improving the overall performance and delivery of IT services.

All of our waste disposal is secure, sustainable and ethical. Trusted Technology’s waste disposal partners are also certified at the UK’s maximum-security level for data destruction, meaning you’re in safe hands.

TT can help you ensure warranties for assets are properly managed throughout their entire life cycle, from acquisition to retirement.

Keeping track of assets is made easy with our trusted systems. We have reliable procedures in place to help manage your assets and ensure all items can be accounted for at any given time.

Our refurbishment program can deploy and install replacements to fit each workplaces bespoke needs. All of our disposal processes are sustainable, ethical and environmentally friendly.

We have strong, long-standing relationships with suppliers, arranging the collection and disposal of waste. All our waste disposal is secure, ethical and environmentally friendly.

Trusted Technology are well equipped to produce and manage software licences and developments for organisations.

Providing an experienced and qualified CIO as a service for organisations that do not require or have the budget for a full-time CIO position.

We can outline the potential costs, benefits, and risks associated with your IT projects or initiatives.

We can help with your short- and long-term IT plans, allowing you to plan your IT budget and forecast.

Use our experience and knowledge to help plan you IT roadmap, realising the full potential of your systems .

We’ll work with you to make sure your IT plans will meet your business goals and strategies.

Our dedicated ITIL based service team offer skilled technicians at every level who are available to take calls at a time that suits you.

Our high functioning ticketing system will track your request from start to finish. The hierarchical profiles mean that you have a view of single or multiple departments or sites.

Our centralised technical team will provide you cost effective, knowledgeable and skilled support.

Our support desk will remotely connect to your devices, offering real time resolutions to your tickets and problems. We close roughly 90% of our customers tickets remotely.

We are always available when you need us to provide immediate assistance with questions and support.