
ACCREDITED
SERVICE DESK

Providing users with a single point of contact for all NHS and GP IT – our Service Desk will triage and manage incidents, problems and questions for users.
We support NHS National applications and GP IT software and are accustomed to dealing with all NHS software, hardware suppliers and support teams.
Data Security and Protection Toolkit accredited with HSCN connections for user initiated remote support over HSCN providing users with instant access to the help they need.
When Dorset CCG opened the tender process, they were looking for a partner that could provide the highest levels of service with a proven track record in delivering first class GP IT Support services. The SLA’s set out within the tender by Dorset CCG were extremely challenging – being 50% improvement on those recommended within the GP IT operating model.
If you would like further information about our services, please fill out the form below and we will get back to you as soon as possible.