“We have been using HC’s online backup since August 2011. The service has simplified the surgery’s IT and saved money. There is no need to check and change the tapes every day, and we no longer have to buy expensive backup tapes. It’s also is a huge benefit to know that HC are monitoring our backup, so that if there are any problems, they can be sorted efficiently and without downtime. We also know that we can recover files for up to 60 days if necessary, which provides huge peace of mind for me, staff and the Partners.”

WHAT OUR CLIENTS SAY

Steve Boyd

Practice Manager at Whiteparish Parish Surgery

“We have worked with HC at our CSU for many years and have found their solutions and services to be excellent, as well as their knowledge of the primary care IT infrastructure. This is why we chose to use their Online Backup solution, which we have found to be really impressive. We have noticed a reduction in service calls and time spent on engineering. We no longer have such high hardware costs, as we don’t need expensive backup drives which fits well with our strategy of improved service at lower cost. The Service Desk team are excellent and really helpful. I would highly recommend the service.”

WHAT OUR CLIENTS SAY

Bryan Taylor

Programme Manager at NHS South, Central and West CSU