PROACTIVE IT INFRASTRUCTURE MONITORING & MAINTENANCE

Proactive IT Infrastructure health monitoring to increase availability and performance and reduce failures of critical IT systems.

Service Description

Our Proactive Solutions provide our clients the power to reduce their day-to-day support running costs, freeing up IT budget and resources and creating peace of mind.

We can implement a Proactive Monitoring solution to protect the vital components of your IT network infrastructure, enabling you to reduce costs and allowing your end users’ IT systems to run more smoothly.

We have the expertise and the solutions to manage your infrastructure’s health and performance 24/7, and the ability to identify and prevent potential problems before they occur.

Features & Benefits

Proactively protect your IT reducing critical incidents and support costs.

24/7 Monitoring
Increases uptime and availability
Resolves issues before quality of service is impaired
Notifies key support groups

Proactively protect your IT reducing critical incidents and support costs.

24/7 Monitoring
Increases uptime and availability
Resolves issues before quality of service is impaired
Notifies key support groups

Proactively protect your IT reducing critical incidents and support costs.

24/7 Monitoring
Increases uptime and availability
Resolves issues before quality of service is impaired
Notifies key support groups

Proactively protect your IT reducing critical incidents and support costs.

24/7 Monitoring
Increases uptime and availability
Resolves issues before quality of service is impaired
Notifies key support groups

NHS SOUTHAMPTON CITY CS

In 2009, NHS Southampton City’s IT department identified a requirement to update IT systems and simplify processes, in order to better manage their GP practices. The CSU turned to HC, their supplier of primary care IT solutions, to advise and assist them in creating a new infrastructure.

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“We have worked with HC since 2004 and have found them to be consistently reliable and extremely hardworking. They have provided us with key services such as desktop, network and server support and service desk. Their specialist knowledge of the GP IT infrastructure is second to none and one of the main reasons why we would strongly recommend them. If you are looking for professional, specialised and honest IT support, with a strong customer focus, HC is the provider to choose.”

WHAT OUR CLIENTS SAY

Gary Jordan

Head of IT (Service Provision) at Dorset HealthCare University NHS Foundation Trust

“At NHS South Commissioning Support Unit we have established a very successful relationship with Healthcare Computing which is built on the basis of their in-depth GP IT infrastructure knowledge and excellent partnership working. We have worked together on a wide range of projects such as single GP Domain, server monitoring and Windows 7 migrations and have benefited from the reduction of ongoing costs using their services.”

WHAT OUR CLIENTS SAY

Andy Eyles

Associate Director – Digital transformation at NHS South, Central and West CSU

Head of Clinical Systems and Projects at NHS Dorset HealthCare

Sally Holman

“The Wireless solution is great because our staff are no longer having to schedule time to go back to their base at the end of the day to update their notes in the clinical system. We are saving both time travelling and in terms of writing notes to later input in the clinical records. We are now putting the information into the clinical records in real time, and have reduced the risk of forgetting or missing information, which has reduced clinical risks.“

WHAT OUR CLIENTS SAY

ENQUIRIES

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