Slide ONGOING SUPPORT FOR GP CLINICAL SYSTEMS

Provision and Technical Support of any necessary local clinical servers and systems.

Service Description

Reliable Technical Support required for local and hosted clinical servers, spoke and related systems to ensure robust available clinical systems.

We work with relevant clinical system suppliers to efficiently restore services in the event of a system failure.

Features & Benefits

Cost effective service underpinned by NHS service level standards, KPI reporting and robust feedback mechanisms.

  • Cost effective pricing model
  • Local onsite resource
  • 99% SLA performance
  • Remote HSCN desktop access
  • Incident and SLA reporting

Cost effective service underpinned by NHS service level standards, KPI reporting and robust feedback mechanisms.

  • Cost effective pricing model
  • Local onsite resource
  • 99% SLA performance
  • Remote HSCN desktop access
  • Incident and SLA reporting

Cost effective service underpinned by NHS service level standards, KPI reporting and robust feedback mechanisms.

  • Cost effective pricing model
  • Local onsite resource
  • 99% SLA performance
  • Remote HSCN desktop access
  • Incident and SLA reporting

DORSET CCG CS

When Dorset CCG opened the tender process, they were looking for a partner that could provide the highest levels of service with a proven track record in delivering ­first class GP IT Support services. The SLA’s set out within the tender by Dorset CCG were extremely challenging – being 50% improvement on those recommended within the GP IT operating model.

Slide “Thanks to Healthcare Computing for delivering such a great service for my surgery. I would truly not be able to work without your assistance being such a large surgery. Your staff on the telephones and Engineers are polite and second to none.” WHAT OUR CLIENTS SAY Bev Lane Operations Manager at Westbourne Medical Centre Slide “We chose Healthcare Computing because we knew they had vast expertise in this area and we had enjoyed working with them before.” WHAT OUR CLIENTS SAY Dr Felicity Shaw Medical Director at Wessex LMCs Slide “I have worked with Healthcare Computing for a number of years as the provider of IT software and hardware support to my surgery. The service has always been excellent both in terms of timeliness and also providing solutions to problems we have had.” WHAT OUR CLIENTS SAY Dr Nigel Watson Chief Executive at Wessex LMCs

ENQUIRIES

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