Cost effective provision of technical support and maintenance of the necessary infrastructure to deliver Core NHS and GP IT Operating Model Services.

Service Description

Our team of experienced specialists provide end-to-end NHS and GP IT Infrastructure support services to improve uptime and minimise critical IT services disruption.

We provide centralised IT infrastructure support services backed by SLAs and KPis for networking, remote access and storage.

Our support service can integrate with your existing support teams as a top up 3^rd line service to provide a seamless support solution whilst minimising your organisation’s fixed staffing costs.

Features & Benefits

Our expert infrastructure support team provide maximum value in terms of availability and performance.

Agreed SLAs
Remote support
Configuration management
Change management
Proactive monitoring
Scheduled maintenance

Our expert infrastructure support team provide maximum value in terms of availability and performance.

Agreed SLAs
Remote support
Configuration management
Change management
Proactive monitoring
Scheduled maintenance

Our expert infrastructure support team provide maximum value in terms of availability and performance.

Agreed SLAs
Remote support
Configuration management
Change management
Proactive monitoring
Scheduled maintenance

Our expert infrastructure support team provide maximum value in terms of availability and performance.

Agreed SLAs
Remote support
Configuration management
Change management
Proactive monitoring
Scheduled maintenance

DORSET CCG CS

When Dorset CCG opened the tender process, they were looking for a partner that could provide the highest levels of service with a proven track record in delivering first class GP IT Support services. The SLA’s set out within the tender by Dorset CCG were extremely challenging – being 50% improvement on those recommended within the GP IT operating model.

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ENQUIRIES

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