NHS Hampshire saves money with Healthcare Computing’s proactive server and switch monitoring.
In 2009 Healthcare Computing Ltd was awarded a contract to provide IT support to GPs in NHS Hampshire with an emphasis on proactive and robust support solutions. Today, Healthcare Computing Ltd announced its proactive server and switch monitoring solutions are preventing business continuity expenses in excess of £200,000 a year throughout the local health community*. Healthcare Computing provides specialist IT services to around 140 GP practices in Hampshire, with its server and switch monitoring services designed to protect the vital components of IT network infrastructures by increasing server uptime towards 100% availability. The figures are based on the costs attributed to interruptions caused by network failures.
Healthcare Computing started working in partnership with Hampshire PCT in 2004, and has since supplied and installed over 5,000 workstations across the GP practice estate. In 2009 Hampshire PCT and Healthcare Computing developed and implemented a remote asset management and software deployment solution.
Andy Eyles, Head of ICT – Primary Care NHS Hampshire says: “It’s great to see that the investment in server and switch monitoring is preventing significant failures and thus reducing costly disruption to GP Practices.” Neil Payne, Managing Director of Healthcare Computing says: “We are delighted to help our customers reduce costs and increase efficiencies. It is unusual to be able to quantify ROI and potential savings, and these results prove our commitment to providing cost-saving, effective solutions for GPs.”
Healthcare Computing was established in 1996 and provides specialist IT services to over 400 GP practices across six primary care trusts. It is consistently recommended by customers as its solutions represent excellent value for money, while team members are skilled, driven and passionate about technology.
* The figures have been calculated using calls volumes taken from the service management reports over the past year and “ROI per call logged” has been calculated using the remedy figures provided by GPs as the real cost of their downtime or inconvenience. This is based on the assumption that the remedy figures are accurate, and that each call logged through proactive monitoring would have and did not cause downtime or inconvenience corresponding to the SLA.
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- On 6 December 2010
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