Healthcare Computing shortlisted in Service Desk Institute’s IT Service Excellence Awards 2012

Healthcare Computing Ltd, a leading provider of IT support solutions to GPs and PCTs in the UK, today announced that it has been shortlisted in the Service Desk Institute’s IT Service Awards, within the Small Team of the Year category. The awards – now in their 17th year – are the most coveted awards in the IT service and support industry and aim to recognise, promote and acclaim excellence, professionalism, innovation and the outstanding achievements of service desk teams.

The Healthcare Computing Service Desk is ITIL based and was one of the first non-NHS organisations to gain NHS Connecting for Health Accreditation.

Neil Payne, Managing Director of Healthcare Computing, says “We are thrilled to see our Service Desk recognised by such a respected institute as we invest a huge amount of time and resource into ensuring we meet our customers’ requirements in this area.”

There are two other shortlisted companies in the Small Team category and the winner will be announced on 19^th June at the Service Desk Institute’s Award Dinner.

About the Service Desk Institute (SDI)

Founded in 1988 by Howard Kendall, the Service Desk Institute (SDI) is the leading authority on service desk and IT support related issues, providing specialist information and research about the technologies, tools and trends of the industry. It is Europe’s only support network for IT service desk professionals, providing customised qualifications, training courses and service management consulting. Acting as an independent adviser, SDI captures and disseminates creative and innovative ideas for tomorrow’s service desk and support operation. SDI sets the standards for the IT support industry and is the conduit for delivering knowledge and career enhancing skills to the professional community. It also offers the opportunity for international recognition of the support centre operation through its globally recognised Service Desk Certification audit programme.

Healthcare Computing Ltd (www.healthcarecomputing.co.uk)  For further information, please contact Neil Payne of Healthcare Computing on 0845 0436344 or Suzie Creighton of Castlegate Communications on 01395 222 793 / 0772 999 3721 or suzie@castlegatecommunications.co.uk