Healthcare Computing Ltd, a specialist provider of NHS IT Infrastructure and Support services to NHS organisations in the UK, today announced positive results from its latest Customer Satisfaction survey, with 98% of respondents rating the company’s service as “good, very good or excellent”. The survey was sent out to Healthcare Computing customers at GP practices and CCGs, and the 215 respondents answered a wide range of questions. The aim of the survey was to collect customer satisfaction data and understand customers’ future requirements.
Other key areas included 96% of respondents rating Healthcare Computing’s Service Desk as good, very good or excellent and 99% of respondents rating onsite engineers’ services as good, very good or excellent. An impressive 98% would recommend Healthcare Computing’s services and solutions to other practices. “I would recommend HC at the drop of a hat, best service I have used”, says a customer from Barnwood Medical Practice, Gloucestershire CCG.
Healthcare Computing was established in 1996 and provides NHS IT Services and Solutions to GP Practices, CCGs, CSUs & local health economies. HC is consistently recommended by customers as its solutions represent excellent value for money, while team members are skilled, driven and passionate about technology.
Neil Payne, Managing Director of Healthcare Computing, says “The high quality of our customer service is vital to our company and our ongoing success. This excellent feedback from our customers is a really positive achievement for us, and also helps to guide our services as we go forward.”
To see the full report, please visit Customer Survey Report
- Posted by Nuria Sanchez
- On 6 January 2017
- 0 Comments