Managed Service Desk

Healthcare Computing’s ITIL-based service desk is fully IGSOC Compliant with multiple N3 connections for full remote support

Healthcare Computing has many years of experience in supporting GP and Dental Practice infrastructures and currently supports over 450 GP and Dental Practices. Our ITIL-based Service Desk currently resolves nearly 70% of service calls remotely and we can support all the main clinical systems and other software applications used in primary care.

Not only do we manage incidents, problems and questions from your users, we also integrate the activities you need to ensure your IT services are delivered in the most effective way. Contact can be made by phone, fax, and email and customer web portal.