What We Do

What We Do

Healthcare Computing Ltd offers a specialist, high-quality alternative to in-house resources for Primary Care ICT. We are a true alternative to in-house resources because we offer a very high level of practical niche experience, gained from over 12 years in this work space. Our very high levels of customer service are another significant factor in our ongoing success.

Specialists in the General Practice field, we have long standing relationships with the following: Hampshire PCT, Southampton City PCT, Dorset PCT, Wiltshire PCT and Oxfordshire PCT.

Our clients know that working with Healthcare Computing Limited is a more productive and cost effective way to working completely with in-house teams. Healthcare Computing Limited drive productivity and cost effectiveness by leveraging scales of economy, charging a very competitive price for its services, whilst delivering an even higher value to its clients.

We offer specialist services via a highly qualified team of engineers, consultants and project managers with specialist knowledge in all the major clinical systems including Emis, Isoft, INPS, TPP and Microtest.

The service offered by Healthcare Computing Ltd has undergone radical changes over the years becoming a modern, market leading ITIL based managed service desk, there to support over 10,000 users, 8,000 workstations & 1000 servers.

We now offer full remote support services along with proactive monitoring services for switches & servers.

Our specialist knowledge of this unique market has led us to add more and more services, as the needs of the end users & the requirements of the Primary Care Trusts continued to evolve.

Healthcare Computing Ltd has prided itself on its’ understanding of this complex environment and has made it of paramount importance to ensure that we have a full understanding of the Department of Health’s goals regarding the use of IT in Primary Care.

Healthcare Computing Ltd has become more and more involved with the National Programmes being run by Connecting for Health (CfH) and we have played our part in the deployment of Choose & Book and other applications across hundreds of GP Practices as part of the ongoing National Programme for IT (NPfIT).

It is this understanding of this complex layered IT environment that has made HCL’s service so attractive to PCT’s.

We are a leading partner of Novell & combining the CfH funded Novell product suite with our knowledge of Primary Care IT allows us to offer an unrivalled remote management & deployment solution for PCT’s across England.

We offer solutions to all of General Practices' IT Needs - From Planning to Installation to Repair to Hardware sales. We offer a comprehensive Helpdesk support & a highly qualified team of engineers with specialist knowledge in all the major clinical systems including Emis, Isoft, INPS, Microtest, TPP, & Healthy. We also provide surgeries with day to day support for any IT related issues including system set-up, windows faults, scanners, printers, servers.

Based in the South, we are able to get engineers onsite without delay and this has proved extremely popular with surgeries.

Specialists in the General Practice field; we have support contracts in place covering over 400 GP Practices in Southampton City, Hampshire, Wiltshire, Poole & Bournemouth, Dorset and Oxfordshire Primary Care Trusts.