Testimonials

NHS Hampshire

“At NHS Hampshire we have established a very successful relationship with Healthcare Computing which is built on the basis of their in-depth GP IT infrastructure knowledge and excellent partnership working. We have worked together on moving towards a more proactive maintenance programme with the help of their server and switch monitoring solutions and have benefitted from the reduction of ongoing costs using remote deployment software (ZENworks)”

Andy Eyles – Director of ICT (Primary Care and Commissioning)

Wessex LMCs

“I have worked with Healthcare computing for a number of years as the provider of IT software and hardware support to my surgery.  The service has always been excellent both in terms of timeliness and also providing solutions to problems we have had.

As an organisation the LMC represents 3000 GPs working in 450 practices the majority receive support from Healthcare Computing and I am aware of the strong support the organisation receives from practices.”

Dr Nigel Watson – Chief Executive Wessex LMCs

“We chose Healthcare Computing because we knew they had vast expertise in this area and we had enjoyed working with them before.”

Dr Felicity Shaw – Medical Director Wessex LMCs

NHS Southampton

“We’re extremely happy with the service we’ve managed to develop with healthcare computing and recommend them to other Healthcare Providers”

Chris Pillinger – IT Development Manager

“We have a longstanding relationship with Healthcare Computing, who have provided IT services to our practices for a considerable length of time. We have also worked together on a number of complex projects that have benefited our users, and Healthcare Computing have been consistently reliable, hardworking and forward thinking. The importance of computers in healthcare has increased significantly over time and many practices would now struggle to function without a reliable IT system. Healthcare Computing have easily risen to this challenge and have been all too willing to adapt to our ever changing requirements.”

Damien Mcann – Head of Primary Care IT Development

NHS Wiltshire

“I would recommend Healthcare Computing for a wide range of reasons:
Professional service The staff at Healthcare Computing are very professional, approachable and customer focused and are always a pleasure to work with. I feel that staff are genuinely interested in helping both the end users of the service and the PCT customers.
Large technical skill mix: The team possess a large technical skill mix, so whatever your question they will have someone that can deal with it. Our practices find Healthcare Computing Engineers and helpdesk staff – friendly and approachable and carry out quality work

Industry Knowledge: As the company are primary care focused, they are aware of the constraints of working in a GP Practice e.g room availability etc and always try to accommodate the work with the least disruption to the practice
One stop shop – You can place an order for 15 new PCs, and all the scheduling, project management and liaising with the practice is taken care of – a great time saver for me.

Excellent problem escalation procedures Like all services, occasionally something may go wrong, but Healthcare Computing always take these issues seriously and quickly rectify, to both the Practices’ and PCT’s satisfaction.

Innovative – Healthcare Computing keep up to date with the latest technology and often find new, cost effective solutions wherever possible.

Excellent account management – Healthcare Computing provide regular meeting with timely and accurate reports covering all aspects of their service. Also their Portal ensures I and my colleagues can view the status of any work being carried out, and call off reports at anytime.

Healthcare Computing offer excellent value for money and I would highly recommend them.”

Brian Taylor – Primary Care IT Manager

Dorset HealthCare University NHS Foundation Trust

“We have worked with Healthcare Computing since 2004 and have found them to be consistently reliable and extremely hardworking. They have provided us with key services such as desktop, network and server support, project work and service desk. Their specialist knowledge of the GP IT infrastructure is second to none and one of the main reasons why we would strongly recommend them. If you are looking for professional, specialised and honest IT support, with a strong customer focus, Healthcare Computing is the provider to choose. “

Gary Jordan – Head of IT (Service Provision) IT Services