<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Healthcare Computing Ltd Blog &#187; Support</title>
	<atom:link href="http://www.healthcarecomputing.co.uk/blog/index.php/archive/tag/support/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.healthcarecomputing.co.uk/blog</link>
	<description>Industry News &#38; Announcements from Healthcare Computing Ltd</description>
	<lastBuildDate>Wed, 13 Oct 2010 14:47:54 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.9.2</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>Additional Customer Portal Functionality</title>
		<link>http://www.healthcarecomputing.co.uk/blog/index.php/archive/additional-customer-portal-functionality-5/</link>
		<comments>http://www.healthcarecomputing.co.uk/blog/index.php/archive/additional-customer-portal-functionality-5/#comments</comments>
		<pubDate>Wed, 04 Aug 2010 09:36:29 +0000</pubDate>
		<dc:creator>Jon Frowd</dc:creator>
				<category><![CDATA[HCC Announcements]]></category>
		<category><![CDATA[Customer Portal]]></category>
		<category><![CDATA[service desk]]></category>
		<category><![CDATA[Support]]></category>

		<guid isPermaLink="false">http://www.healthcarecomputing.co.uk/blog/index.php/archive/additional-customer-portal-functionality-5/</guid>
		<description><![CDATA[Healthcare Computing customers will have the ability to view the details of Change Request calls through the Customer Portal from the 15th August 2010.
This new ability can be found under the &#8216;Reports&#8217; section of the Customer Portal.
If you are an existing Healthcare Computing customer, and haven’t yet registered on our Customer Portal, then please contact the [...]]]></description>
			<content:encoded><![CDATA[<p>Healthcare Computing customers will have the ability to view the details of <strong>Change Request</strong> calls through the Customer Portal from the 15th August 2010.</p>
<p>This new ability can be found under the &#8216;Reports&#8217; section of the Customer Portal.</p>
<p>If you are an existing Healthcare Computing customer, and haven’t yet registered on our Customer Portal, then please contact the Service Desk on 01425 470888 and request a Customer Portal Invitation.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.healthcarecomputing.co.uk/blog/index.php/archive/additional-customer-portal-functionality-5/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Feedback</title>
		<link>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-186/</link>
		<comments>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-186/#comments</comments>
		<pubDate>Mon, 22 Feb 2010 15:49:34 +0000</pubDate>
		<dc:creator>Healthcare Computing Webmaster</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Engineer]]></category>
		<category><![CDATA[Healthcare Computing]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[Support]]></category>

		<guid isPermaLink="false">http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-186/</guid>
		<description><![CDATA[Jack is always a pleasure to have in surgery and nothing is too much trouble
Barbara Ann Harvell &#8211; Practice Manager
]]></description>
			<content:encoded><![CDATA[<p>Jack is always a pleasure to have in surgery and nothing is too much trouble</p>
<p>Barbara Ann Harvell &#8211; Practice Manager</p>
]]></content:encoded>
			<wfw:commentRss>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-186/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Feedback</title>
		<link>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-181/</link>
		<comments>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-181/#comments</comments>
		<pubDate>Mon, 22 Feb 2010 15:46:12 +0000</pubDate>
		<dc:creator>Healthcare Computing Webmaster</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Support]]></category>

		<guid isPermaLink="false">http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-181/</guid>
		<description><![CDATA[Happy with the support given in changing email accounts.
Ray Ewen &#8211; Practice Manager
]]></description>
			<content:encoded><![CDATA[<p>Happy with the support given in changing email accounts.</p>
<p>Ray Ewen &#8211; Practice Manager</p>
]]></content:encoded>
			<wfw:commentRss>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-181/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Feedback</title>
		<link>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-172/</link>
		<comments>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-172/#comments</comments>
		<pubDate>Mon, 22 Feb 2010 15:40:57 +0000</pubDate>
		<dc:creator>Healthcare Computing Webmaster</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Efficiently]]></category>
		<category><![CDATA[engineers]]></category>
		<category><![CDATA[helpful]]></category>
		<category><![CDATA[patient]]></category>
		<category><![CDATA[Support]]></category>

		<guid isPermaLink="false">http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-172/</guid>
		<description><![CDATA[Your support engineers are very helpful and patient. Our problem was sorted out quickly and efficiently.  Thank you!
Christine Kelly &#8211; Supervisor Newtown Surgery
]]></description>
			<content:encoded><![CDATA[<p>Your support engineers are very helpful and patient. Our problem was sorted out quickly and efficiently.  Thank you!</p>
<p>Christine Kelly &#8211; Supervisor Newtown Surgery</p>
]]></content:encoded>
			<wfw:commentRss>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-172/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Feedback</title>
		<link>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-156/</link>
		<comments>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-156/#comments</comments>
		<pubDate>Mon, 22 Feb 2010 15:31:20 +0000</pubDate>
		<dc:creator>Healthcare Computing Webmaster</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[helpful]]></category>
		<category><![CDATA[Support]]></category>

		<guid isPermaLink="false">http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-156/</guid>
		<description><![CDATA[The attitude of the support team is always pleasant and helpful and I very much appreciate that.
Beryl Ely &#8211; Practice Manager
]]></description>
			<content:encoded><![CDATA[<p>The attitude of the support team is always pleasant and helpful and I very much appreciate that.</p>
<p>Beryl Ely &#8211; Practice Manager</p>
]]></content:encoded>
			<wfw:commentRss>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-156/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Feedback</title>
		<link>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-153/</link>
		<comments>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-153/#comments</comments>
		<pubDate>Mon, 22 Feb 2010 15:29:37 +0000</pubDate>
		<dc:creator>Healthcare Computing Webmaster</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[efficient]]></category>
		<category><![CDATA[engineers]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[Support]]></category>

		<guid isPermaLink="false">http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-153/</guid>
		<description><![CDATA[Server upgrade from [clinical supplier] to TPP over the weekend was done efficiently and effectively by your 2 engineers with excellent on going support this week to iron out the few minor glitches.  Many thanks for your excellent service and support.
Ruth Freeman &#8211; Practice Manager
]]></description>
			<content:encoded><![CDATA[<p>Server upgrade from [clinical supplier] to TPP over the weekend was done efficiently and effectively by your 2 engineers with excellent on going support this week to iron out the few minor glitches.  Many thanks for your excellent service and support.</p>
<p>Ruth Freeman &#8211; Practice Manager</p>
]]></content:encoded>
			<wfw:commentRss>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-153/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Feedback</title>
		<link>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-141/</link>
		<comments>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-141/#comments</comments>
		<pubDate>Mon, 22 Feb 2010 15:17:13 +0000</pubDate>
		<dc:creator>Healthcare Computing Webmaster</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[Support]]></category>

		<guid isPermaLink="false">http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-141/</guid>
		<description><![CDATA[I was very impressed with the service given and would gladly call/email this support as it is top notch! Many thanks.
Hannah Bullock &#8211; Computer Technician
]]></description>
			<content:encoded><![CDATA[<p>I was very impressed with the service given and would gladly call/email this support as it is top notch! Many thanks.</p>
<p>Hannah Bullock &#8211; Computer Technician</p>
]]></content:encoded>
			<wfw:commentRss>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-141/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Feedback</title>
		<link>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-92/</link>
		<comments>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-92/#comments</comments>
		<pubDate>Mon, 22 Feb 2010 14:18:14 +0000</pubDate>
		<dc:creator>Healthcare Computing Webmaster</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Support]]></category>

		<guid isPermaLink="false">http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-92/</guid>
		<description><![CDATA[Excellent immediate support
Jane Austin &#8211; Practice Manager
]]></description>
			<content:encoded><![CDATA[<p>Excellent immediate support</p>
<p>Jane Austin &#8211; Practice Manager</p>
]]></content:encoded>
			<wfw:commentRss>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-92/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Feedback</title>
		<link>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-89/</link>
		<comments>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-89/#comments</comments>
		<pubDate>Mon, 22 Feb 2010 14:15:53 +0000</pubDate>
		<dc:creator>Healthcare Computing Webmaster</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Support]]></category>

		<guid isPermaLink="false">http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-89/</guid>
		<description><![CDATA[Excellent.  Very pleasant support technician
Mrs Jane Austin &#8211; Practice Manager
]]></description>
			<content:encoded><![CDATA[<p>Excellent.  Very pleasant support technician</p>
<p>Mrs Jane Austin &#8211; Practice Manager</p>
]]></content:encoded>
			<wfw:commentRss>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-89/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Feedback</title>
		<link>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-88/</link>
		<comments>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-88/#comments</comments>
		<pubDate>Mon, 22 Feb 2010 14:15:23 +0000</pubDate>
		<dc:creator>Healthcare Computing Webmaster</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Computing]]></category>
		<category><![CDATA[Healthcare]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[Support]]></category>

		<guid isPermaLink="false">http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-88/</guid>
		<description><![CDATA[I thought Tom was top notch&#8230;I have never used Healthcare Computing tech support before as normally I work in North Oxon and  am setting up a new service in the West. He was very helpful and I am very impressed with the service received so far!
Deb Chronicle &#8211; Case Management Project Manager
]]></description>
			<content:encoded><![CDATA[<p>I thought Tom was top notch&#8230;I have never used Healthcare Computing tech support before as normally I work in North Oxon and  am setting up a new service in the West. He was very helpful and I am very impressed with the service received so far!</p>
<p>Deb Chronicle &#8211; Case Management Project Manager</p>
]]></content:encoded>
			<wfw:commentRss>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-88/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>

