Posts Tagged Support

Additional Customer Portal Functionality

Posted by Jon Frowd Software Developer on Wednesday, 4 August, 2010

Healthcare Computing customers will have the ability to view the details of Change Request calls through the Customer Portal from the 15th August 2010.

This new ability can be found under the ‘Reports’ section of the Customer Portal.

If you are an existing Healthcare Computing customer, and haven’t yet registered on our Customer Portal, then please contact the Service Desk on 01425 470888 and request a Customer Portal Invitation.

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Posted by Healthcare Computing Webmaster on Monday, 22 February, 2010

Jack is always a pleasure to have in surgery and nothing is too much trouble

Barbara Ann Harvell – Practice Manager

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Posted by Healthcare Computing Webmaster on Monday, 22 February, 2010

Happy with the support given in changing email accounts.

Ray Ewen – Practice Manager

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Posted by Healthcare Computing Webmaster on Monday, 22 February, 2010

Your support engineers are very helpful and patient. Our problem was sorted out quickly and efficiently.  Thank you!

Christine Kelly – Supervisor Newtown Surgery

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Posted by Healthcare Computing Webmaster on Monday, 22 February, 2010

The attitude of the support team is always pleasant and helpful and I very much appreciate that.

Beryl Ely – Practice Manager

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Posted by Healthcare Computing Webmaster on Monday, 22 February, 2010

Server upgrade from [clinical supplier] to TPP over the weekend was done efficiently and effectively by your 2 engineers with excellent on going support this week to iron out the few minor glitches.  Many thanks for your excellent service and support.

Ruth Freeman – Practice Manager

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Posted by Healthcare Computing Webmaster on Monday, 22 February, 2010

I was very impressed with the service given and would gladly call/email this support as it is top notch! Many thanks.

Hannah Bullock – Computer Technician

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Posted by Healthcare Computing Webmaster on Monday, 22 February, 2010

Excellent immediate support

Jane Austin – Practice Manager

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Posted by Healthcare Computing Webmaster on Monday, 22 February, 2010

Excellent.  Very pleasant support technician

Mrs Jane Austin – Practice Manager

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Posted by Healthcare Computing Webmaster on Monday, 22 February, 2010

I thought Tom was top notch…I have never used Healthcare Computing tech support before as normally I work in North Oxon and  am setting up a new service in the West. He was very helpful and I am very impressed with the service received so far!

Deb Chronicle – Case Management Project Manager