Healthcare Computing Ltd Blog » Remote support http://www.healthcarecomputing.co.uk/blog Industry News & Announcements from Healthcare Computing Ltd Wed, 13 Oct 2010 14:47:54 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 Hampshire PCT ZENworks Deployment http://www.healthcarecomputing.co.uk/blog/index.php/archive/hampshire-pct-zenworks-deployment/ http://www.healthcarecomputing.co.uk/blog/index.php/archive/hampshire-pct-zenworks-deployment/#comments Thu, 11 Mar 2010 10:53:21 +0000 Mathew Trudgill http://www.healthcarecomputing.co.uk/blog/index.php/archive/hampshire-pct-zenworks-deployment/ We have successfully deployed both Active X & the Microsoft Browser Choice blocker to all practices in Hampshire PCT remotely via ZENworks.

For Hampshire PCT sites only it is no longer necessary to manually run the blocker - but for surgeries in other PCTs covered by Healthcare Computing Support please see our advice and download the blocker.

]]> http://www.healthcarecomputing.co.uk/blog/index.php/archive/hampshire-pct-zenworks-deployment/feed/ 0 Feedback http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-195/ http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-195/#comments Mon, 22 Feb 2010 15:56:10 +0000 Healthcare Computing Webmaster http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-195/ Excellent response – a printer problem which was dealt with quickly and efficiently over the phone.  Thank you very much!

Rosemary Panton – Practice Manager

]]> http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-195/feed/ 0 Feedback http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-177/ http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-177/#comments Mon, 22 Feb 2010 15:43:49 +0000 Healthcare Computing Webmaster http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-177/ Andy was very helpful and explained everything that he was doing before and after he dialled into my PC.

Janet Taplin – Finance Administrator

]]> http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-177/feed/ 0 Feedback http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-171/ http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-171/#comments Mon, 22 Feb 2010 15:40:19 +0000 Healthcare Computing Webmaster http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-171/ Very grateful indeed for extra effort by engineer on the phone who tried everything to solve the problem – when he could not do it, he then arranged for an urgent visit later that day.  The engineer who came out was able to solve the problem very quickly.  Excellent service.

Rosemary Panton – Practice Manager

]]> http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-171/feed/ 0 Feedback http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-165/ http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-165/#comments Mon, 22 Feb 2010 15:37:01 +0000 Healthcare Computing Webmaster http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-165/ Brilliant that you dial in and can solve most of our problems

Pauline Clasper – Reception Manager

]]> http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-165/feed/ 0 Feedback http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-106/ http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-106/#comments Mon, 22 Feb 2010 14:28:35 +0000 Healthcare Computing Webmaster http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-106/ Very helpful and knowledgeable.  dialled in and sorted problem with minimal disruption and worked around me.

Malcolm Board – Practice Manager

]]> http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-106/feed/ 0 Feedback http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-97/ http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-97/#comments Mon, 22 Feb 2010 14:20:50 +0000 Healthcare Computing Webmaster http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-97/ Many Thanks – Brilliant Service – problem dealt with over the phone

Caroline Ambrose – IT Manager

]]> http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-97/feed/ 0 Feedback http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-56/ http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-56/#comments Mon, 22 Feb 2010 13:48:58 +0000 Healthcare Computing Webmaster http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-56/ Engineer was brilliant, very patient and very professional. Problem was sorted within 5 minutes using remote access.    Many thanks, sorry I cannot recall engineers name

Mr Ian Wright – Practice Manager

]]> http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-56/feed/ 0 Feedback http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-53/ http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-53/#comments Mon, 22 Feb 2010 13:45:57 +0000 Healthcare Computing Webmaster http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-53/ Very helpful and resolved the problem quickly.  Thanks    Loved the remote access help – very slick.

Glen Higgins – Practice Manager

]]> http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-53/feed/ 0 Feedback http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-51/ http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-51/#comments Mon, 22 Feb 2010 13:44:04 +0000 Healthcare Computing Webmaster http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-51/ John dialled into Dr’s  comp and fixed in 10 min, Brilliant. Thank you

Pauline Clasper – Reception Manager

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