We have successfully deployed both Active X & the Microsoft Browser Choice blocker to all practices in Hampshire PCT remotely via ZENworks.
For Hampshire PCT sites only it is no longer necessary to manually run the blocker - but for surgeries in other PCTs covered by Healthcare Computing Support please see our advice and download the blocker.
Excellent response – a printer problem which was dealt with quickly and efficiently over the phone. Thank you very much!
Rosemary Panton – Practice Manager
Andy was very helpful and explained everything that he was doing before and after he dialled into my PC.
Janet Taplin – Finance Administrator
Very grateful indeed for extra effort by engineer on the phone who tried everything to solve the problem – when he could not do it, he then arranged for an urgent visit later that day. The engineer who came out was able to solve the problem very quickly. Excellent service.
Rosemary Panton – Practice Manager
Brilliant that you dial in and can solve most of our problems
Pauline Clasper – Reception Manager
Very helpful and knowledgeable. dialled in and sorted problem with minimal disruption and worked around me.
Malcolm Board – Practice Manager
Many Thanks – Brilliant Service – problem dealt with over the phone
Caroline Ambrose – IT Manager
Engineer was brilliant, very patient and very professional. Problem was sorted within 5 minutes using remote access. Many thanks, sorry I cannot recall engineers name
Mr Ian Wright – Practice Manager
Very helpful and resolved the problem quickly. Thanks Loved the remote access help – very slick.
Glen Higgins – Practice Manager
John dialled into Dr’s comp and fixed in 10 min, Brilliant. Thank you
Pauline Clasper – Reception Manager