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	<title>Healthcare Computing Ltd Blog &#187; Remote Assistance</title>
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	<description>Industry News &#38; Announcements from Healthcare Computing Ltd</description>
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		<title>Feedback</title>
		<link>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-177/</link>
		<comments>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-177/#comments</comments>
		<pubDate>Mon, 22 Feb 2010 15:43:49 +0000</pubDate>
		<dc:creator>Healthcare Computing Webmaster</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[helpful]]></category>
		<category><![CDATA[Remote Assistance]]></category>
		<category><![CDATA[Remote support]]></category>

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		<description><![CDATA[Andy was very helpful and explained everything that he was doing before and after he dialled into my PC.
Janet Taplin &#8211; Finance Administrator
]]></description>
			<content:encoded><![CDATA[<p>Andy was very helpful and explained everything that he was doing before and after he dialled into my PC.</p>
<p>Janet Taplin &#8211; Finance Administrator</p>
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		<title>Feedback</title>
		<link>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-171/</link>
		<comments>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-171/#comments</comments>
		<pubDate>Mon, 22 Feb 2010 15:40:19 +0000</pubDate>
		<dc:creator>Healthcare Computing Webmaster</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Engineer]]></category>
		<category><![CDATA[Remote Assistance]]></category>
		<category><![CDATA[Remote support]]></category>
		<category><![CDATA[service]]></category>

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		<description><![CDATA[Very grateful indeed for extra effort by engineer on the phone who tried everything to solve the problem &#8211; when he could not do it, he then arranged for an urgent visit later that day.  The engineer who came out was able to solve the problem very quickly.  Excellent service.
Rosemary Panton &#8211; Practice Manager
]]></description>
			<content:encoded><![CDATA[<p>Very grateful indeed for extra effort by engineer on the phone who tried everything to solve the problem &#8211; when he could not do it, he then arranged for an urgent visit later that day.  The engineer who came out was able to solve the problem very quickly.  Excellent service.</p>
<p>Rosemary Panton &#8211; Practice Manager</p>
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		<title>Feedback</title>
		<link>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-165/</link>
		<comments>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-165/#comments</comments>
		<pubDate>Mon, 22 Feb 2010 15:37:01 +0000</pubDate>
		<dc:creator>Healthcare Computing Webmaster</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Remote]]></category>
		<category><![CDATA[Remote Assistance]]></category>
		<category><![CDATA[Remote support]]></category>

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		<description><![CDATA[Brilliant that you dial in and can solve most of our problems
Pauline Clasper &#8211; Reception Manager
]]></description>
			<content:encoded><![CDATA[<p>Brilliant that you dial in and can solve most of our problems</p>
<p>Pauline Clasper &#8211; Reception Manager</p>
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		<title>Feedback</title>
		<link>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-106/</link>
		<comments>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-106/#comments</comments>
		<pubDate>Mon, 22 Feb 2010 14:28:35 +0000</pubDate>
		<dc:creator>Healthcare Computing Webmaster</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Remote]]></category>
		<category><![CDATA[Remote Assistance]]></category>
		<category><![CDATA[Remote support]]></category>

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		<description><![CDATA[Very helpful and knowledgeable.  dialled in and sorted problem with minimal disruption and worked around me.
Malcolm Board &#8211; Practice Manager
]]></description>
			<content:encoded><![CDATA[<p>Very helpful and knowledgeable.  dialled in and sorted problem with minimal disruption and worked around me.</p>
<p>Malcolm Board &#8211; Practice Manager</p>
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		<title>Feedback</title>
		<link>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-97/</link>
		<comments>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-97/#comments</comments>
		<pubDate>Mon, 22 Feb 2010 14:20:50 +0000</pubDate>
		<dc:creator>Healthcare Computing Webmaster</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Remote Assistance]]></category>
		<category><![CDATA[Remote support]]></category>
		<category><![CDATA[service]]></category>

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		<description><![CDATA[Many Thanks &#8211; Brilliant Service &#8211; problem dealt with over the phone
Caroline Ambrose &#8211; IT Manager
]]></description>
			<content:encoded><![CDATA[<p>Many Thanks &#8211; Brilliant Service &#8211; problem dealt with over the phone</p>
<p>Caroline Ambrose &#8211; IT Manager</p>
]]></content:encoded>
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		<title>Feedback</title>
		<link>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-40/</link>
		<comments>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-40/#comments</comments>
		<pubDate>Mon, 22 Feb 2010 13:31:36 +0000</pubDate>
		<dc:creator>Healthcare Computing Webmaster</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Remote Assistance]]></category>

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		<description><![CDATA[Brilliant logged on via web and was fixed immediately. many thanks
Pauline Clasper &#8211; Reception Manager
]]></description>
			<content:encoded><![CDATA[<p>Brilliant logged on via web and was fixed immediately. many thanks</p>
<p>Pauline Clasper &#8211; Reception Manager</p>
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		<title>Feedback</title>
		<link>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-7/</link>
		<comments>http://www.healthcarecomputing.co.uk/blog/index.php/archive/feedback-7/#comments</comments>
		<pubDate>Mon, 22 Feb 2010 12:57:38 +0000</pubDate>
		<dc:creator>Healthcare Computing Webmaster</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[patient]]></category>
		<category><![CDATA[problem solving]]></category>
		<category><![CDATA[Remote Assistance]]></category>

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		<description><![CDATA[Was very impressed by solving our problem via remote assistance, and Healthcare&#8217;s contact &#8211; Daniel was very patient with me.  He was very happy to solve the problem we had, and no request was any trouble.
Sylvia Tarrant &#8211; Computer Administrator
]]></description>
			<content:encoded><![CDATA[<p>Was very impressed by solving our problem via remote assistance, and Healthcare&#8217;s contact &#8211; Daniel was very patient with me.  He was very happy to solve the problem we had, and no request was any trouble.</p>
<p>Sylvia Tarrant &#8211; Computer Administrator</p>
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