Posts Tagged Remote Assistance

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Posted by Healthcare Computing Webmaster on Monday, 22 February, 2010

Andy was very helpful and explained everything that he was doing before and after he dialled into my PC.

Janet Taplin – Finance Administrator

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Posted by Healthcare Computing Webmaster on Monday, 22 February, 2010

Very grateful indeed for extra effort by engineer on the phone who tried everything to solve the problem – when he could not do it, he then arranged for an urgent visit later that day.  The engineer who came out was able to solve the problem very quickly.  Excellent service.

Rosemary Panton – Practice Manager

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Posted by Healthcare Computing Webmaster on Monday, 22 February, 2010

Brilliant that you dial in and can solve most of our problems

Pauline Clasper – Reception Manager

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Posted by Healthcare Computing Webmaster on Monday, 22 February, 2010

Very helpful and knowledgeable.  dialled in and sorted problem with minimal disruption and worked around me.

Malcolm Board – Practice Manager

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Posted by Healthcare Computing Webmaster on Monday, 22 February, 2010

Many Thanks – Brilliant Service – problem dealt with over the phone

Caroline Ambrose – IT Manager

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Posted by Healthcare Computing Webmaster on Monday, 22 February, 2010

Brilliant logged on via web and was fixed immediately. many thanks

Pauline Clasper – Reception Manager

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Posted by Healthcare Computing Webmaster on Monday, 22 February, 2010

Was very impressed by solving our problem via remote assistance, and Healthcare’s contact – Daniel was very patient with me.  He was very happy to solve the problem we had, and no request was any trouble.

Sylvia Tarrant – Computer Administrator