Archive for category Industry News

Corrupt McAfee update has been fixed

Posted by Andy Morley Software Developer on Monday, 17 May, 2010

Last month McAfee released a corrupt DAT file (5958) that could have caused issues with Windows. The update included detections for malware variants, but falsely indentified a threat on the svchost.exe Windows system file, which resulted in your PC not booting anymore. 

McAfee have successfully rolled out the new updates, which have resolved all problems.

If you do have any issues at all, please do not hesitate to contact the Healthcare Computing Service Desk on 01425 470888.

McAfee Update Problem

Posted by Jon Frowd Software Developer on Thursday, 22 April, 2010

Please be aware that the latest McAfee DAT file released by McAfee overnight is corrupted. The update can cause issues with Windows, and can stop your PC from booting.  If you reboot your workstation, this action will result in the workstation going into a boot loop.

FOR ALL SITES RUNNING MCAFEE VIRUS PRODUCTS, PLEASE DO NOT REBOOT YOUR PC UNTIL FURTHER NOTICE

A fix has been developed and deployment will be ongoing.

If you do have any issues at all, please do not hesitate to contact the Healthcare Computing Service Desk on 01425 470888.

For further information regarding the issue please visit the following website:

http://www.engadget.com/2010/04/21/mcafee-update–shutting-down-xp-machines/

More information will follow shortly.

Browser Choice Blocker

Posted by Jon Frowd Software Developer on Thursday, 4 March, 2010

Choose and Book is currently fully supported with Internet Explorer 6 and 7, and will be supported by Internet Explorer version 8 from release 4.3, due in April. The ActiveX control currently being distributed for Choose and Book R4.3 is configured to work with Internet Explorer only.

C&B recommends that steps are taken to prevent the browser choice pop-up from appearing to users.

Healthcare Computing have now created a downloadable script which will block the prompt window from appearing. We recommend that this script is downloaded and run on every workstation within GP Practices.

To view screenshots of this prompt window, please see our previous post on this topic at http://www.healthcarecomputing.co.uk/blog/index.php/archive/microsoft-browser-choice-prompt/

Download the Browser Prompt Blocker.

Riverbed Technology Partnership

Posted by Jon Frowd Software Developer on Monday, 1 March, 2010

Healthcare Computing has been announced as a Silver Level partner to Riverbed Technologies.

Riverbed Steelhead products accelerate application performance and data transfer over the wide area network (WAN), overcoming bandwidth and geographical limitations to improve productivity and enable global collaboration. With Riverbed, file transfers that once took hours or minutes, now take minutes or seconds.

Steelhead appliances provide a robust, easy to use WAN optimisation capability to your branch sites. With a Riverbed appliance, you can cut bandwidth usage by 60-95% and accelerate applications by up to 100x.

Contact our Sales Team on 01425 483865 to find out more information on a Riverbed solution.

Microsoft Browser Choice Prompt

Posted by Jon Frowd Software Developer on Monday, 1 March, 2010

Please be aware that a recent Windows update may prompt for a choice of Web Browser when you initially log onto your PC. 

We recommend that you do not change browser or update your current version of Internet Explorer on any GP surgery workstations.  To skip this process, when you are initially prompted to select a Browser, close the Window using the “X” at the top right of the Window.

Browser Choice Update

Browser Choice first screen

You may still see the following screen, shown below.   Click “X” on this screen as well.

Browser Choice second screen

Browser Choice second screen

This will close the windows and allow you to work as normal.  However the next time you reboot your PC you may be prompted for the same thing.  At present it will be necessary to close the window each and every time you are prompted.  We are working on a way to permanently remove the prompt.

You may also notice that a new icon appears on your desktop called ‘Browser Choice’, which you should ignore.

If you have accidently installed a new browser, or need any help or assistance please do call the Service Desk on 01425470888

To download the blocker for the Browser Choice Prompt, please visit our support pages.

Healthcare Computing 2010 Conference

Posted by Mathew Trudgill on Wednesday, 17 February, 2010

Healthcare Computing will be exhibiting at this year’s Healthcare Computing 2010 Conference in Birmingham from 27th April.

The Healthcare Computing 2010 is one of the leading events in Health informatics. This is a 3 day event being held at the ICC in Birmingham and incorporates a 3 day conference & exhibition.

This exhibition showcases some of the leading technical IT systems, services & solutions in the NHS market space. There are lots of examples of leading edge technologies on show & some key influential speakers from the NHS arena including :

  • Christine Connelly, CIO for Health;
  • Jim Easton, National Director of Improvement and Efficiency;
  • Gwyn Thomas, CIO for Wales
  • Professor Heinz Wolff, Emeritus Professor of Bioengineering at Brunel University;
  • Dr Aiden Halligan, Director of Education, UCLH;
  • Professor Michael West, Executive Dean, Aston University.
  • Sam Sharps, Digital Britain Report, Department for Business Innovation and Skills

For Healthcare Computing this is a great opportunity to showcase our solutions to a wider audience whilst also raising our brand awareness. With many key decision makers attending the exhibition, this is a unique opportunity to demonstrate our solutions first hand to those who people that really matter.

At Healthcare Computing’s exhibition stand you will be able to experience a demonstration of the Novell ZENworks NHS Appliance, which enables remote management of entire IT estates – users, computers, software and policies.  This solution has been designed with NHS GP practices in mind, and Healthcare Computing can help if you need to outsource the management of the system.

You will also be able to learn about our successful ITIL-based Managed Service Desk, which offers over 12 years of experience in supporting GP and Dental Practice infrastructures.  Our Service Desk team have the capability of remotely monitoring servers and switches for proactive support – fixing problems remotely before they have been noticed onsite.

And a visit to our Healthcare Computing 2010 stand will mean you can enter into our draw to win a Brother multi-function printer/scanner/fax.

Find us on Stand 114 at the Healthcare Computing 2010 exhibition.

Mathew Trudgill

Director of Business Development

EMIS Web

Posted by Jon Frowd Software Developer on Wednesday, 17 February, 2010

EMIS Web is expected to achieve “first of type go-live” in April, according to latest announcement from NHS Connecting for Health.

The much-awaited system from healthcare IT supplier EMIS was originally due to be approved in November, before the latest dates have just been published by CfH in February.

EMIS Web is planned to be released with NHS CFH functionality in three phases:

Release

Functionality

First of Type Go-Live

Release 3.0

 

Core, IG, Single Sign on, Legacy EDI, GP Links,PDS V4, CAB V3, GP2GP 1.1a, EPS Release 2,

Miquest, QOF, QMAS

04/2010

 

Release 3.1

 

Summary Care record version 2, Bowel CancerScreening, Retinopathy screening

06/2010

 

Release 3.2

 

GP2GP Version 2, Let’s Get Moving PhysicalActivity Pathway

08/2010

 

Release 3.0 is currently in testing with EMIS & CFH.

EMIS’s current development plans for LV and PCS do not go beyond functionality for QOF QMAS 2011/2012, as EMIS intends to migrate all existing users across to EMIS web.