New Engineers and Scheduling Manager at Healthcare Computing Ltd.

At HCL we recently went  through a review of our scheduling and engineer management process and structure.

As a result of this review we made the decision to merge the Engineers’ Manager and Scheduling Manager positions in to one role. 

In the past these roles have been separated due to work load, so to enable us to merge this role we have invested time and effort to streamline and automate the manual time consuming elements of the role. This change will hugely improve the relationship between the engineers and office staff in terms of improved communications and clearer management structure. 

We have run a comprehensive recruitment process involving a panel of staff from relevant departments, Service, HR and Engineers to fill the new vacancy. 

Engineers were consulted and a new role was created, tailored to the needs of Engineers.

After holding internal interviews the panel have weighed up all the options and have made a decision to recruit an internal applicant. 

I am very pleased to announce that our good colleague Scott Pelvin has been appointed to this position. 

Scott has been with Healthcare Computing Ltd since  September 2007  and has gained a wide range of experience working in different departments such as First and Second line support and Network Field Engineer.

Scott is very excited to work with you all on this different capacity and make this newly created position a huge success.

As we always do at Healthcare Computing we will support him in his new role as it will be challenging and we will share our ideas and feedback with him. 

Scott will started his new position on 14^th July 2010.

I would like to congratulate Scott on behalf of all of us at Healthcare Computing and wish him great success.

All of our engineers have recently been put through the ‘Education for Business Drivers Theory Course’ run by Dorset Police. The course has been specifically developed for people who drive for work and covers a range of useful topics, including vehicle dynamics and load, hazard perception, observation skills, health and safety legislation, and driver fatigue.

The course was tailored to suit our particular use of vehicles and was based on our comprehensive Company Driving Policy. The aim was to ensure that our engineers are aware of how to drive safely, for themselves and for other road users, and the responsibilities of driving a company vehicle. It also aimed to reduce fuel consumption and pollution by adopting good driving practices.

The course was run by Dorset Police and comments from our drivers were very positive. They feel that they have taken a lot on board and learnt a lot of useful tips to make them even safer drivers.

Some feedback from the course organisers:

“A young forward thinking company with a positive attitude, putting into practice a ‘duty of care to its employees’; One of the best ‘Driving for Work’ policies we’ve seen.

The training that we delivered was drawn from policy and your organisation was a pleasure to work with.”

Dorset Police

I am pleased to announce that Scott Pelvin has been successful at the interviews and has got the job of Network Engineer.

We wish him great success in his new role.

Mrs Arzu Dolatabad

Business Manager